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CSAC Excess Insurance Authority

One of the CSAC EIA’s greatest assets is its staff. EIA employees are smart, creative, hardworking, and passionate individuals working in areas ranging from loss prevention, claims administration, information technology, member services, accounting, and risk pool administration. Working here requires energy, commitment, and teamwork. At the same time, we offer a great work environment built upon our Core Values of People, Families, Trust, Integrity, and Growth. We are looking for an individual who shares these values to join the EIA team.

About CSAC Excess Insurance Authority
The EIA is a joint powers authority of California public entities, which was established in 1979 to provide insurance and risk management services to California’s counties. Since then, our membership has expanded beyond the counties to include numerous other public agencies such as cities, schools, joint powers authorities, fire districts, etc.

The EIA operates various risk-sharing pools, which provide insurance and risk management services to its members for lines of business including workers’ compensation, general liability, property, medical malpractice, and employee benefits.

About the Position
The Information Technology Specialist will provide assistance to the Information Technology Department including, but not limited to: contribute to documentation and information on the EIA’s website, lead routine projects, assist Senior Specialist’s on complex development projects both website and EIA’s information management system (enterprise/proprietary), provide technical assistance and support both, evaluate and test new work and bug fixes, including, submitting and responding to support tickets. Provide backup support for the Clerical Assistant. Prepare, review, and edit system and training documentation, conduct training, and perform special projects. The position will report directly to the IT Manager.

All members of the IT Department are expected to develop an overall, well rounded knowledge of the systems and applications IT supports, so that they can assist users in areas outside their specialty. The IT Specialist will be expected to primarily support the Digital team, but will be expected to help all IT teams, as needed.

Desirable Qualifications
The ideal candidate will have at least two years of increasingly responsible work experience to successfully perform the essential functions of the job, including but not limited to:
• Strong attention to detail
• Write clearly and succinctly and apply strong editing skills
• Strong problem solving and troubleshooting skills
• Ability to analyze data for validity and ensure high level of data integrity
• Ability to provide guidance and training to users on technical subjects
• Exceptional customer service skills and ability to maintain effective working relationships with others
• Ability to manage and prioritize multiple tasks, projects and changing work load
• Intermediate to advanced computer application skills especially in Microsoft Word, Excel, Access, Outlook, PowerPoint and Adobe Acrobat
• Experience using or working within a content management systems, customer relationship management systems, databases (i.e., SQL), or policy administration or underwriting systems or similar
• Experience with web development technologies and practices is desirable, but not required.
• Understanding of website technology, web standards (including Accessibility), content marketing, and social, including SEO and best practices, web analytics and experience with Google Analytics is desirable, but not required

Physical Requirements
Physical requirements of this position typically include: reaching, grasping, talking, hearing, seeing, repetitive motions, exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move. Some travel may be required.

Licensing Requirements
A valid California Driver’s license is required. Proof of auto insurance with no exclusion for business use is required.

Salary and Benefits
The salary range for this position is $4,672 to $5,606 per month. Salary is depended on experience and qualifications. A generous benefit package is provided including Public Employees Retirement System (PERS) health benefits, dental, vision, long-term disability, life insurance, PERS retirement, deferred compensation program, sick leave, vacation leave, and section 125 cafeteria benefits. EIA employees do not pay into Social Security except for the Medicare portion of the cost.

Application Procedure
Interested persons must submit a resume and a completed application to the Human Resources Manager at CSAC Excess Insurance Authority by 12:00 p.m. on Friday, July 28, 2017. Please visit our website at to obtain an application. Submit all application documents to

Final Filing Date: 
Monday, July 29, 2019 (All day)
Information Technology: Specialist (Digital)